Refund and Cancellation Policy
What’s Included
When you book a mentor session, you’ll receive one 30-minute private 1:1 session with the mentor you selected at checkout.
This session is designed to give you focused support, clarity, and guidance in a short but meaningful format. You can bring a specific question, challenge, decision, or area where you feel stuck, and your mentor will help you talk through it with honest, practical insight.
Your session includes:
✦ One 30-minute 1:1 session with your selected mentor
✦ A focused conversation centered on your question, goal, or challenge
✦ Real talk, no fluff. You bring the question, they bring the clarity
✦ Booking details sent directly through your confirmation email
✦ The opportunity to receive personalized guidance in a supportive, clear, and intentional space
After your purchase is complete, you will receive a confirmation email with the next steps for booking your session.
Cancellation & Rebooking Policy
We know life happens, and we want to offer flexibility while also respecting our mentors’ time and availability.
If you need to reschedule your session, please provide at least 48 hours’ notice before your scheduled appointment. With proper notice, we’ll help you find a new available time with your selected mentor.
Rescheduling requests made with less than 48 hours’ notice may not be guaranteed, as mentor availability is limited and sessions are reserved in advance.
To request a rebooking, please follow the instructions in your confirmation email or contact our support team with your full name, selected mentor, and booking details.
Not the Right Fit?
We want your session to feel supportive, valuable, and aligned with what you need.
If your session didn’t land the way you hoped, we’ll make it right. Instead of a refund, you’ll receive a full credit to book a new 30-minute session with a different mentor.
This credit allows you to choose another mentor who may be a better fit for your question, goals, or preferred style of support.
To request a session credit, please contact us after your completed session and include your full name, the mentor you booked with, and a brief note about your experience.
Refund and Cancellation Policy
What’s Included
When you book a mentor session, you’ll receive one 30-minute private 1:1 session with the mentor you selected at checkout.
This session is designed to give you focused support, clarity, and guidance in a short but meaningful format. You can bring a specific question, challenge, decision, or area where you feel stuck, and your mentor will help you talk through it with honest, practical insight.
Your session includes:
✦ One 30-minute 1:1 session with your selected mentor
✦ A focused conversation centered on your question, goal, or challenge
✦ Real talk, no fluff. You bring the question, they bring the clarity
✦ Booking details sent directly through your confirmation email
✦ The opportunity to receive personalized guidance in a supportive, clear, and intentional space
After your purchase is complete, you will receive a confirmation email with the next steps for booking your session.
Cancellation & Rebooking Policy
We know life happens, and we want to offer flexibility while also respecting our mentors’ time and availability.
If you need to reschedule your session, please provide at least 48 hours’ notice before your scheduled appointment. With proper notice, we’ll help you find a new available time with your selected mentor.
Rescheduling requests made with less than 48 hours’ notice may not be guaranteed, as mentor availability is limited and sessions are reserved in advance.
To request a rebooking, please follow the instructions in your confirmation email or contact our support team with your full name, selected mentor, and booking details.
Not the Right Fit?
We want your session to feel supportive, valuable, and aligned with what you need.
If your session didn’t land the way you hoped, we’ll make it right. Instead of a refund, you’ll receive a full credit to book a new 30-minute session with a different mentor.
This credit allows you to choose another mentor who may be a better fit for your question, goals, or preferred style of support.
To request a session credit, please contact us after your completed session and include your full name, the mentor you booked with, and a brief note about your experience.
Stay in Touch
© 2026 Hello Moxie · hellomoxie.us · Built for women who are done navigating alone.
Stay in Touch
© 2026 Hello Moxie · hellomoxie.us · Built for women who are done navigating alone.